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A Sincere Thank You
by , 2011-04-11
Customer Testimonial
5/ 5 stars
As you can see by my ratings, I was thrilled to work with OSD. At every step of the way, from my first visit when I met with Stephanie at the OP store (who, I must point out, patiently continued to answer my questions after the store -- unbeknownst to me -- had closed for the day), to Bob's patience with me as I changed directions on the project, to Michael's efficient installation of my eleven blinds, OSD didn't just meet my expectations but instead exceeded them. I prefer to work with locally-owned, proprietor-managed stores like OSD for exactly the sort of experiences I had with everyone associated with OSD. While I spent, quite literally, almost three times more than I had hoped to spend on my project, the confidence I gained about the products I purchased as a result of the service I received have caused me not to experience even a second of buyer's remorse. Instead, I am looking forward to purchasing six more blinds from Bob to complete my second floor as soon as I find space in my budget. I want to thank OSD for how I was treated, and to congratulate all who are associated with the store for providing with exactly the sort of service I needed, and by providing that service in every one of my interactions with the company. While I greatly appreciated the level of service I received, I also want to offer a sincere thank you to OSD for both helping me to find an appropriate solution to a couple of design issues that had perplexed me for years. Please keep up the good work
Shawnee
12611 W. 62nd Terr.
Shawnee, KS 66216
Tel (913) 631-0088
Fax (913) 631-0108
Overland Park
7200 W 135th Street
Overland Park, KS 66213
Tel (913) 378-0888
Fax (913) 814-0716
Lee's Summit
1174 N.E. Douglas
Lee's Summit, MO 64086
Tel (816) 347-0885
Fax (816) 347-8380
Northland
9002 NW Skyview Ave.
Kansas City, MO 64154
Tel (816) 468-4433
Fax (816) 468-0139
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